Refund Policy

1. Refund Overview

At Speedy Serve, we strive to provide the best delivery, ride booking, and pick-n-drop services. Our refund policy aims to ensure customer satisfaction and fair resolution of issues.

2. Delivery Service Refunds

Refunds for delivery services may be issued in the following cases:

• Order cancellation before the delivery is picked up
• Damaged or incorrect items received
• Significant delay beyond estimated delivery time

3. Ride Booking Refunds

For ride booking services, refunds will be processed when:

• Ride is cancelled before driver arrival
• Service quality issues are reported and verified
• Technical issues prevent service completion

4. Pick-n-Drop Service Refunds

Refund eligibility for pick-n-drop services includes:

• Cancellation before item pickup
• Lost or damaged items during transit
• Service not completed as scheduled

5. Processing Time

Refunds are typically processed within 5-7 business days, depending on your payment method and banking institution.

6. Contact Us

For refund requests or queries, please contact our customer support team through our app or website.